Customer reviews



Customer reviews

Please go to Glad Rags Fancy Dress @ Coombe Abbey Reviews on Google to see any attatched photos from the reviews, thankyou.

 

LW local guide - 5 star review - October 2025 

We booked the Medieval Banquet at Coombe Abbey and rented two amazing costumes from the on-site fancy dress shop, Glad Rags. The lady running the shop was very helpful and attentive, guiding us through various outfit options and even suggesting smaller details like crowns and headpieces.

The whole process was simple: you pay for the costumes plus a deposit, which is refunded when you return the items. Although we could have left the costumes at the hotel, we chose to return them directly to the shop. The lady was kind enough to open a little earlier so we could drop everything off and get our deposit back.

Overall, we were incredibly happy with both the costumes and the rental experience. We would definitely recommend Glad Rags - especially if you’re attending a themed event at Coombe Abbey!

 

Zahra Pishgahi Fard - 5 star review - September 2025

We booked a stay at Coombe Abbey along with a medieval banquet. Since I was busy during the week, I couldn’t get there until just a few hours before the banquet. However, Maria was extremely helpful in helping me choose the right outfit with all the accessories, and she was also kind enough to let me take a few costumes with me so I could decide what to wear later. Overall, a very good experience which made the whole evening feel truly special and memorable.

 

David Dowson - 5 star review - October 2025 

Absolutely amazing service very helpful and sorted us out very last minute for a medieval wedding at the hotel thank you from stopping us look out of place at the wedding

 

Pam Lyons - 5 star review - September 2025 

We recently had a visit to Coombe Abbey for a Medievil night, I had left my costume at home. Gladrags fancy dress hire had opened at Coombe Abbey so I called in to see if I could hire a Medievil dress. I wasn’t disappointed. I was shown several gorgeous dresses and jewellery. I hired a beautiful ruby red velvet dress and head band and was kindly lent the jewellery. I was treated very well in the shop, the lady was very kind. The dress was a huge hit with several other guests complimenting me on the outfit. I had to pay a fee plus a deposit but the deposit was returned once the dress was returned to the shop. I would definitely recommend Gladrags to anyone attending the medieval night or in need of any fancy dress costume.

 

Jillian Barnes - 5 star review - September 2025 

Maria provided us with costumes for an Abba themed party. She was very helpful and gave us lots of choice and accessories. Would highly recommend

 

Stephen Beswick - 5 star review - July 2025

We were stopping over at Coombe Abbey for a Medieval Banquet. Glad Rags was a 5 minute walk from the hotel. Fantastic customer service. A multitude of costumes offered. When we chose our outfits the costumes were delivered to the hotel reception. The next morning we dropped the costumes at reception for collection. Highly recommend Glad Rags for the amazing costumes that helped make our night really enjoyable and for the awesome customer service.

 

Christopher Edwards - 5 star review - July 2025 

Fantastic service and awesome costumes. Thanks maria! I love the fact that if you are staying at Coombe, you can leave costumes at reception when you check out too.

 

Benj Hyde  - 5 star review - April 2025

Brilliant service and friendly. Costumes added to the evening

 

Rhonda Toghill - 5 star review - March 2025 

Hired costumes for a medieval banquet at coombe Abbey, Coventry. Absolutely amazing night

 

Daine Slater - 5 star review - March 2025

Thank you Maria for sorting out our costumes for secret filming for the BBC. Had so much fun. Can’t wait until it’s aired to see all your costumes

 

Darren Pargetor - 5 star review - 2022

Fantastic experience! The staff are so helpful, I went in trying to find anything I could make a green goblin costume out of for my son and left with everything I needed. Although they have a large amount of costumes to choose from, they didn't have a green goblin but they did check every nook and cranny of the shop to find bits and bobs from other costumes that I could use. Thank you so much for all your help

 

Ben Thomas - 5 star review - 2022

Just want to say a massive thank you to Maria for helping me find the perfect outfit for a Lord of the Rings themed wedding, I had so many compliments on my costume. Her communication was fantastic and knowledge of what to wear was second to none. Thanks once again

 

Rob McPherson - 5 star review - 2019 

Good selection of costumes and accoutrements. Maria offers a friendly, flexible service. Recommended.

 

Laura Greenhill - 5 star review - 2019 

Fantastic customer service went above and beyond to help highly recommend

 

Jacob Ghost - 5 star review - 2019 
very good customer service very friendly
 
 
Pete Catlow - 5 star review - 2018
 
Lovely friendly lady and really helpful!

 

Tom Hutch - 5 star review - 2018 

Brilliant service and friendly. Costumes added to the evening

 

Claire Eburne - 5 Star review - 5th February 2018

Have just returned from a fabulous weekend at Coombe Abbey and hired outfits from Glad rags fancy dress. Excellent service with lots of helpful advice and a massive choice. Thank you Maria .

 

Hayley Wakeford -  5 Star review 4th february 2018

Thank you Maria for being so kind and helpfull you were great and couldn`t have asked for more nothing was too much trouble. We had so many compliments on our costumes.

 

Sonia Jassi - 5 Star review - 14th January 2018

Thanks for your last minute help, your a gem.

 

Sharon Jones - 5 star review - 2018 

great family run business.
lovely trustworthy people.
great costumes large verity.

 

Colin Buckmaster - 5 star review - 2017 

Absolutely first class service, really friendly and brilliant costumes. Highly recommended!!

 

Sam Palfreyman - 5 star review 6th November 2017

Just want to say a massive thank you to glad rags for helping me out such last minute! From replying quick to messages to helping me pick the costume for the party on the same day, you were nothing but friendly and helpful from start to finish! Definitely made me first fancy dress experience less stressful.    Got so many compliments on the costume that night. Highly recommend and will definitely be using again.

 

Phil Walton - 5 Star review - 1st November 2017

Made a phone call requiring a costume for this weekend , arrived and it was waiting for me . Great service very friendly couldn`t have been more helpful.

 

Hazel Pargetter - 5 Star - 28th October 2017

Rang at short notice , when I arrived was spoilt for choice got 3 outfits at a great price. Really helpful and patient with me trying everything on!

 

Kate Dockerty - 5 Star review - 4th October 2017

I came in today looking for pirate costumes for my 2 boys and the lady was so helpful and couldn`t do enough to try and get what I needed. I have already recommeneded her shop to friends . Thank you very much.

 

Karen Holden - 5 Star review - 23rd September 2017

Last minute booking for Coombe Abbey ...found them really helpful and with lots of choice.

 

Rebecca Chinn - 5 Star review - 24th May 2017

Needed a fairy story costume for my son and the lady in the shop was so helpful. Got Pinocchio in the end but there is a great selection of costumes for adults and children at reasonable rates to hire.        Ive driven past a million times and only thought it was a flower shop, but the fancy dress shop is down the drive behind. A brilliant find. I`d recommend this shop. Thanks !!

 

Sally Kay - 5 Star review - 30th April 2017

Absolutely brilliant!! Really went above and beyond to help me out to get an outfit!!

 

Andzelika Golanowska - 5 Star review - 4th January 2017

Really friendly and professional! Thank you ! Xx

 

Joleen Ruth - 5 Star review - 1st January 2017

Always knew this was where it was but never been in . Last minute NYE plans meant a quick look for a masquerade mask. Loads of choice and will definitley be considering going again for any fancy dress outfit. Thank you.

 

Marie Kavanagh - 5 star review - 2016 

What a lovely experience with lots of laughs. So much to chose from. Maria you were so helpful big thank you.

 

Steve Adams - 5 star review - 2016 

Fantastic shop! Very helpful and loads of selection!! Would definitely use these guys again. The obi wan kenobi costume was spot on!

 

Shane Higgs - 5 star review - 2016

Great shop! Friendly and able to get most costumes for you within a couple of days.

 

Dawn Brookes - 5 Star review - 30th December 2016

Thank you for your help , you gave us a first class service , we will definitely come to you again, Happy New Year

 

Chris McKinnell - 5 Star review - 5th November 2016

What a great shop. I personally hate fancy dress but have a party to got to. The lady was so helpful and gave me good advice on which costume suited me best. Nothing was too much trouble. Would definitely recommend if you need a decent costume. First class service.

 

Rory McKinnell - 5 Star review - 4th November 2016

Great costumes for hire , Great prices , what more could anyone want ....

 

Elaine Hiscox - 5 Star review - 31st October 2016

A big thank you keep up the good work very good a lot of costumes to chose from will use again in the future highly recommended 5 Stars.

 

Steve Wallace - 5 Star review - 8th October 2016

Venue on the day , we were late and needed 4 people kitting out , no complaints for being late and all sorted with ease. Fantastic thanks.

 

Tracy North - 5 Star review - 27th September 2016

Maria saved my life ... Thank you so much for the costumes they were brilliant

 

Seamus Saunders - 5Star review - 19th August 2016

Great service very helpful , highly recommend this to anyone who hire fancy dress costumes certainly be going back if I need another fancy dress costume.

 

Gareth Edwards - 5 Star review - 8th August 2016

Thank you Glad rags fancy dress. Fantastic costumes and customer service. So helpful. We had a great night at our medieval banquet .

 

David James - 5 Star review - 6th August 2016

Fantastic service with good quality costumes. We had an absolute cracking time at Coombe Abbey wearing them.

 

Clare McKay - 5 Star - 18th July 2016

I hired a hippie style outfit from glad rags fancy dress and was abit nervous about the whole dressing up thing but I didn`t need to worry as the lady that helped me put me completely at ease. She was very welcoming and friendly and with her advice I was able to select an outfit I felt happy in. The shop is a real little gem which I shall definitely be using again and recommend to friends. Thank yu and see you for Halloween

 

Austin Swift - 5 Star review - 26th April 2016

Called in there this weekend for a last minute emergency outfit. the lady who served me could not have been more helpful. She was able to provide plenty suitable options at a good price too.

My night out was made even more enjoyable due to being able to confidently turn up looking the part. When I took the outfit back on Monday , I was greeted by the same lady who obviously remembered serving me and she asked how my night had gone and seemed genuinely interested in my response. We chatted at length about the night and not once did the conversation seem forced or fake.

To me , as a retail manager myself , this level of service is as important as the product itself and it was obvious the lady cares about her business.

I know for a fact that if I have to attend another event or hear of others who are , Glad rags fancy dress will be my first port of call.

 

Kyle Cleaver - 5 Star review - 31st October 2015

Absolutely amazing even though the Darth Maul outfit was out of stock they still made up a very life like Darth Maul costume and the Obi-Wan Kenobi costume look like it came from the movie itself very kind and helpful staff.